Your Order Status
When will my order ship?
Once you've placed your order, it usually takes under 72 hours to process it for shipment.
When will my order arrive?
Standard shipping time for the U.S. via USPS First Class Mail is 10-14 business days. We see most orders arrive to our customers in under 5 business days.
Do you accept returns?
We do accept returns in respect to the following conditions:
- Item must not be a customized headset cap. (You Say It Best, I Ride For, Ultimate Kit, and similar that have your text engraved on them.)
- Item return request must be made within 30 days of your order.
- Item return is at customer expense and should be received within 14 days of RMA issuance.
- Item must be in unused condition.
- Any promotional items or "free with purchase" items must also be returned and are subject to the same conditions as above.
To ask for a return, please contact us for a return request.